Archive for July, 2010

How to get more Exposure for your Blog. A checklist for travel pros!

Tuesday, July 27th, 2010

Is your blog attracting thousands of readers each time you post?  If not, here are some tips for you to draw a bigger, better audience.  These easy to implement tips are great ideas for both newcomers to the blogging world as well as those who have been blogging for awhile, but not finding the right audience. More advance tips will be posted here later.

You are also welcome to listen to my audio podcasts for additional tips to set up your blog and find content to write about.

Every travel and tourism conference I speak at, the big question is:  How do I ensure that my blog draws people to my web-site or office.  The other question is how do I engage my readers and convert them into buyers?

This starter checklist is forever evolving so please feel free to add your favorites!

Checklist:

  • Choose a blog provider that meets your needs
  • Set up tags and categories for each blog you post
  • Take the time to respond to comments
  • Link to your blog from your company website
  • Link your blog posts to your other social media sites
  • List your blog address in other social media sites
  • Add an email opt-in form to your blog to capture email addresses from your web visitors
  • Add a link in your e-mail signature leading people to your blog
  • Commit to posting regularly
  • Create headlines and titles that catch peoples attention
  • Use numbers:  “3 packing tips you don’t want to miss”
  • Include the words “how to” in your title:  see this title!
  • Make sure that the links in your text work properly
  • Plan your strategy and story board using a media calendar
  • Announce your blog in your newsletter and other forms of traditional media
  • Announce your blog in other forms of social media
  • Announce your blog on your Facebook business page
  • Tweet about your next blog posting
  • Use LinkedIn Groups if your blog is business related
  • Sign up for blog directories; Technorati and Alltop are a good start
  • Set up Google Alerts to learn what’s being talked about
  • Add RSS feed to your blog
  • Add “Share & Enjoy” buttons at bottom of your blog
  • Comment on other industry blogs
  • Comment on blogs your clients may read
  • Ask a question to get engagement.

What tips and practices have worked for you?

You can also find up to the minute marketing and sales tips by connecting with me.

Keep the conversation relevant.  Connect with me on Facebook, Twitter and LinkedIn.

5 Tips to Keep your Summer Productive

Friday, July 23rd, 2010

Are your clients heading out on their summer vacations? Is the heat of the summer keeping your phones quiet? Have you noticed more of your colleagues taking vacation this month?

Think about the gains you can make while things are a bit quieter. Remember back to the time when you could leave early during the summer and realize that once fall hit, things would be back to normal. In this day and age, the new normal is nothing like that.

Summertime now can be a time to revitalize your marketing plan, learn a new skill or spend time with clients learning their needs. Don’t let the time get away from you.

Revitalize your marketing plan.
Summer is the perfect time to take a look at your marketing plan and analyze what worked well for you in the past, as well as what could use a bit of tweaking. Maybe you want to learn a bit more about social media marketing or invest time analyzing which trade shows are bringing you the best ROI.

A good place to start may be to read some blogs and listen to some audio podcasts. Here are a couple of my favorites.  Small Business Trends, Mashable, Social Media Examiner.

Learn a new skill.
Our industry is providing a wealth of new knowledge via webinar, live chat and social media. During the busy months I bet you may have been too busy to take advantage of these opportunities. Now that the ‘livin is easy’ how about searching out webinars that stretch your destination knowledge, provide you with some new marketing ideas or provide new business development knowledge.

You may want to check the websites of the associations you belong to and investigate their on-line archived offerings. Here’s a couple to get you going.   NTA, CITC, NACTA.

In addition, my website offers a number of complimentary audio podcasts for our industry.

Spend time with your clients.
Have you noticed that people are more relaxed in the warmer weather. It’s a great time to have a coffee with your best clients, take a new client to lunch or invite a preferred supplier for an iced-tea. You’ll have a chance to pick their brains to learn what services and benefits your clients are looking for. How about asking that new client why they selected you and then capitalize on that information to woo potential clients. Your suppliers can be a wealth of product and marketing knowledge and would love to hear from you.

Now that you have a couple of new ideas for summer, go out and enjoy that patio of your favorite coffee shop while building your business.

How are you making the most of your summertime? What goals have you set for yourself?

Keep the conversation relevant.  Connect with me on Facebook, Twitter and LinkedIn.

Social Media and the Mizquita

Tuesday, July 20th, 2010

Here in Cordoba, Spain 2 major ethnic groups have co-existed for centuries each building and renovating the others glorious churches and mosques.  Let’s take a minute to draw a comparison here to traditional media and new media (also known as social media).  Yes, I know it sounds like a bit of a stretch of imagination, but let’s run with the idea for awhile.

Imagine that we’re in Cordoba in the year 785.  The church of San Vincente is being reconstructed into a Mosque.    Materials from the church are re-used in the construction of the Mosque.  The newly built arches of the Mosque are modeled after an Episcopal palace.   I found it interesting that a Christian emperor provided Byzantine artists to help with the mosaic works in the most sacred part of the mosque.  What a fascinating example of 2 unique themes working together…a bit like social media working hand in hand with traditional media.

When Cordoba was reconquered by Christians in 1236 workers proceeded to turn the mosque into a Christian church.  The former minaret is now embedded into the tower of the cathedral and a Christian church has been built within the columns of the former mosque.  (check out the video to see how it all works together)
video Still today the Patio of Orange Trees, an important part of a mosque, still stands in the Christian edifice.
Church in a Mosque

Let’s work on this idea a bit…perhaps imbedding the minaret into the church tower is a bit like taking the formula of a client newsletter and turning it into a blog. Is the idea of building a church within the walls of a mosque similar to adding a link to Facebook into your current website?

Is social media another way to keep up the tradition of connecting with your clients…only in a different medium?  Is social media another way of staying in touch with the best things of the past, while ensuring their relevance for the future?

While back in the year 785, the worshippers in what was considered to be the ‘most beautiful sanctuary’ would never have imagined it would be turned into a cathedral.  Think back to when your first fax machine arrived or you sent your first e-mail.  Did you ever consider the future of these inventions?  Did you ever think that you may be at the forefront of an revolution that would change the way you keep in touch with your clients?

By combining the best of traditional media with the newest social media strategy we can find a balance to meet the needs of an ever evolving clientele.  Is this not like the worshippers in the ever changing world in Cordoba.  They had the unique opportunity to incorporate the beauty of another civilization into a building that met the needs of their evolving civilization.

Right now we have the opportunity to incorporate new forms of communication into a mix that will help us connect on a different level with current clients while building our business with a new set of potential clients that will carry us into the future.

What are your thoughts and comments on this analogy?  I’d love to hear any other similarities you see here.  The embedded video may help spur your creativity and find some other similarities.

For additional ideas on generating new business and increasing your marketing footprint, please connect with me on Facebook, Twitter and LinkedIn.

P.S.  Please don’t take these musings to be a confirmation or a condemnation of one religious group or another.  It’s written merely as a comparison for the sake of evolving communication strategy in the tourism and hospitality industry.

Get in Touch with Catherine

Catherine welcomes you to phone or e-mail her with your needs and interests. A preliminary discussion will help determine whether Customized Management Solutions may help you drive the results you’re looking for.

Contact Catherine Heeg