Archive for the ‘Customer Service’ Category
Tuesday, April 30th, 2013
freedigitalphotos.net
Maybe it will go away.
Social media’s really not that important to my clients.
I don’t want to make any mistakes, so I just won’t do anything.
These are common concerns I hear whispered at the back of the conference room. Guess what, when I spoke at NTA in 2009 to a capacity filled room, social media was in its infancy. Now in 2013, it’s growing exponentially and changing constantly. Are you harnessing it for your business?
Key takeaway: Survey your clients to find what social platforms they use, then decide how to leverage your time and talent. Social media is the new search engine. When you have a consistent voice and presence you’ll find your SEO will grow and clients will help you market by becoming your brand advocates.
Free Survey Tools
There are a number of simple, free tools to use to survey your clients. You may want to check out Survey Monkey, Kwik Surveys, and Poll Daddy.
Travel pros, you may want to ask your clients 3 quick questions; 1) What social sites do you visit? A. Facebook, b. Twitter, c. other, d. none. 2) How often do you check your social pages? A. daily, b. weekly, c. other. 3) Do you read on-line news and travel info? YES, NO.
Tour Operators, you may be interested in polling your tour participants about their social photo album use by asking something like this; 1) What social sites do you upload your vacation photos to? a. Facebook, b. Instagram, c. other d. none. 2) How likely are you to photo tag your friends in your vacation photos? A. always, b. when I remember, c. other 3) Do you capture your memories on video? YES, NO
Here’s what it looks like on Survey Monkey:
You can easily reach your audience in a variety of ways:
Social Tip
Remember to use the powerful polling and questioning tools on Facebook and LinkedIn. Don’t forget the instant power of a question on Twitter.
With these tools you’ll leverage the power of knowledge. You’ll be amazed at the many ways you’ll be able to apply your new knowledge and reach your clients, potential new clients and brand evangelists where they ‘hang out’ in the world of social media.
Tip: Start simple. Keep at it. Evolve. Focus on the 1 platform where most of your clients are, then branch out from there. Here are 9 Key Tactics to avoid Social Media Missteps.
How many social sites do you invest your time in?
Another social slip-up to avoid is to think it’s just about business. Read more
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When you ‘like’ my Facebook page you’ll have access to Free Resources just for travel pros!
By Catherine Heeg
About the Author, Catherine J. Heeg
Catherine Heeg is a travel, hospitality and tourism industry thought leader. As President of Customized Management Solutions and an international speaker and trainer she delivers customized interactive social media, marketing and communication workshops and webinars. Customized social marketing strategy design and coaching keep her driving results for the tourism, travel and hospitality industry.
Tags: Facebook, facebookpromotion, LinkedIn, marketing, marketingplan, Mistakes to avoid, sales, salestips, smallbusiness, social engagement, Social Media, Social slip-ups, Survey Monkey, Survey tools, Surveys, tourism industry, tourismbusiness, tourismsalestips, touroperator, travelagent, travelindustry, Twitter
Posted in Branding, Customer Service, hospitality, hotel industry, LinkedIn, marketing, Mistakes to avoid, promotion, sales, Social Media Marketing, Social slip-ups, strategy, Suvey, Travel Consultant, travel industry, Twitter | No Comments »
Thursday, August 30th, 2012
Image: FreeDigitalPhotos.net
Want to know what’s being said about your company, destination, top supplier or hotel? These tools are great for listening in from the outside—being that mouse in the corner. With the information you learn you’ll be able to adjust your marketing, customer service or products.
Social Mention.
Discover the sentiment that your company generates across the social spectrum. You’ll find information based on 4 categories providing insight into key areas of engagement. Plus you’ll be able to see who’s talking about you and in what medium. It’s a great way to get your arms around customer service as well as sales opportunitites.
DMO’s and CVB’s: Destinations can use this to track what’s being said about their destination and/or partners of their organization. You can check out your advocates and engage them in conversations and other opportunities. How about connecting with these advocates and entering into a blogging agreement with them or having them contribute to your Pinterest boards?
Travel Agents: This is the perfect opportunity to learn what’s being said about your top suppliers so that you can be on the cutting edge in your blog posts and your sales efforts.
Hotels: Sales teams love Social Mention as a way to keep up with client conversations across the social spectrum.
Here’s how it looks:
Scrolling down you’ll find top Keywords, Hashtags, Users and Sources. This will give you a glimpse into how people are searching for this company or product and then you can incorporate these findings into your own marketing.
Tip: Leverage the opportunity and join the conversations to develop brand advocates.
twitrratr
Track the sentiment of people talking about your destination, hotel, top supplier or attraction. This tool quantifies comments and gives you a percentage of Neutral, Positive or Negative.
Tip: Look closely at the context of the comments as I’ve found that one negative word will be ranked as a negative comment when in reality it may be positive.
Google Alerts
This stellar, free site is key to learning what’s being talked about across our world. Setting up custom alerts gives you the chance to learn what’s being said about your company, destinations, associations you belong, as well as key words that matter to your business. Automatically receive updates on a daily, weekly or ‘as it happens’ basis.
Here’s how to set this up:
In the search query box enter the company, destination, attraction, hotel group or key words you’d like to receive updates. You can include key words you generally search. I’ve set up alerts for ‘social media in travel’. By putting phrases in quotation marks you’ll get a cleaner search that shows more relevant information.
Next you can select what type of results you’d like; everything, blogs, news, video, discussions, book.
The ‘How Often’ and ‘How Many’ selection depends on how you plan to use it. You can easily change any of these factors.
Travel Agents: Consider setting up alerts for your top suppliers and associations. While you may get duplicates of e-blasts, you may find you’ll get more in-depth information.
Tour Operators: You may consider setting up alerts for key destinations you serve to learn of up to the minute news and event information.
Destinations: Have you considered setting up alerts for surrounding destinations that you could potentially partner with for events, festivals and cultural happenings.
Suppliers: Get a sneak peek at your competition! Or check out what your top partners marketing. You may have a chance to then market your product in a unique way.
These tools give you insider information into social marketing. Isn’t it amazing how you can track who is talking about what? So why not utilize these resources? These monitoring tools are key features for this facet of your social medi strategy.
Which tools do you currently use? Which would you like to use?
Other relevant articles on this topic: 3 Twitter Tools + 1 Facebook Tip
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Join me socially: Facebook, Twitter , LinkedIn and Pinterest
When you ‘like’ my Facebook page you’ll have access to Free Resources just for travel pros!
Tags: blog, blogging, Customer Service, Facebook, Facebookmarketing, Google Alerts, hotelsales, marketing, marketingplan, NTA, sales, salestips, Social Mention, tourism industry, tourismbusiness, touroperator, travelagent, travelindustry, twitrratr, Twitter
Posted in blogging, Branding, Customer Service, hospitality, hotel industry, marketing, Monitoring tools, NACTA, National Tour Association, NTA, OASIS, Social Media Marketing, strategy, tourism industry, Tourism Sales Tips, Travel Consultant, travel industry, Twitter | No Comments »
Tuesday, July 31st, 2012
Have you just returned from a fam trip and been awarded another specialist certification?
Has your hotel just earned another award?
Will your attraction be featured on a new Top 10 list?
As a tour operator, have you just booked your 10,000th client?
Here’s your chance to make your business milestones work hard for you! Facebook offers a fabulous tool to showcase your company achievements and boost your credibility…for FREE! Beats taking out an ad!
Milestones are similar to highlighted (starred) posts and will enable you to show off a bit, without being a show-off. When you add a Milestone you’ll be defining a recent event or story so that your fans will better understand your business. Remember people do business with those they know and like. This gives your clients and potential clients a chance to know you and like you better.
Here’s how it works:
First. Log-in as your business page.
Second. Hover over the share box and click on Events and Milestones
Now you’re ready to create your Milestone
Third. Complete the info in all the drop down boxes. See below.
Fourth. Upload photos either from your Facebook Photo albums (Choose from Photos) or from your hard drive (Upload Photos). Tip: Add photos that tell the story of your Milestone. Multiple photos are great as they will appear as a film strip beneath your main photo.
Fifth. Complete the story box. Remember it expands so that you can include as much info as you feel is relevant to your audience.
Sixth. Remember to click SAVE! Your Milestone will become a part of your Timeline and stay in chronological order
Here’s how it looks.
Bonus Tip. You can Pin or Highlight your Milestone so that it shows up more prominently.
Hint: You may want to crop your photos in advance of uploading them if you want to Highlight your Milestone. This will eliminate heads being cut off! Also, remember to upload as many photos as you have because you’ll have space for 7 photos when you Highlight.
Travel & Tourism pros, here’s how to use this.
Travel Consultants:
Fam trip: Showcase your new expertise with photos
New Destination Specialist Award: Add a photo of your certificate along with destination photos
Hotel:
Renovation: Show off your newly renovated rooms, restaurant or lobby.
New Menu: Take photos of your new menu as well as the chef preparing the food
New event décor: Include photos of new tablescapes, new trade show set-up, wedding décor
Anniversaries: Create a milestone for the anniversary of your opening
Attraction:
New events or shows: Upload photos of guests enjoying the new features of your attraction
Restaurants: Show off your newest restaurant or food outlets. Include room and food photos.
Tour Operator:
New travellers: Take a photo of your 10,000th client along with them enjoying the trip they’ve booked with you.
New Staff: Upload photos of your team, tour directors, reservations team, etc.
New Destination: Include photos of destinations you’re just beginning to offer along with your ground handling team, hotels, attractions. Make this a virtual tour of your newest destination.
Anniversaries: Have you been in business for 10 years? Create a Milestone!
Association:
New Staff: Include photos of your staff in their offices, res staff at their desks. This will put a personalized face out there for your members.
Events and meetings: Upload your candid shots and event highlights. Then Highlight the Milestone for even more exposure.
Member awards: Include photos of awards you give to your members. Include a photo of the award and of the person.
Monthly new members: How about including photos of the members that have joined over the past month. Tag them in the photos and bring even more exposure.
What other ideas do you have for using this powerful new tool to engage your fans?
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When you ‘like’ my Facebook page you’ll have access to Free Resources just for travel pros!
Tags: Facebook, facebookfans, Facebookmarketing, facebookpromotion, Focus, marketing, marketingplan, NTA, sales, salestips, Selling, smallbusiness, Social Media, Timeline, tourism industry, tourismsalestips, touroperator, tourwholesaler, travelagent, travelindustry
Posted in Branding, Customer Service, Facebook Marketing, marketing, NACTA, National Tour Association, NTA, OASIS, sales, Social Media Marketing, strategy, Tourism Sales Tips, Travel Consultant, travel industry | No Comments »
Wednesday, May 30th, 2012
Are you looking to make a break thru in your blogging reach?
Have your creative writing skills taken a vacation?
Do you need a jolt of inspiration for your next blog post?
Here are some intermediate level ideas to provide you with content for your next blog post. These strategies will help you focus on providing unique value to your readers with innovative interviewing tactics.
The inside scoop is intriguing to people! Wouldn’t you love to know those insider secrets that not everyone is privy to? As a travel pro you have access to hotel general managers, your tour company and destination sales managers, cruise line personnel both on board and on land. Maximize your professional relationships and you’ll have the basis to create material to WOW your clients.
Intermediate Blog Content
As you advance in your writing style and get to know your audience here are some more ways to generate a compelling blog post. Focus on:
Insider tips & information
- •Review hot new restaurants in your top destinations
- •What’s cooking in the kitchen of your favorite resort
- •Does your favorite cruise ship or resort offer a new activity? Zip-lining, wine pairing?
- •Try it out! Then photograph and write about it.
- •Does your favorite ski or golf resort have new features; ski lift, practice area?
- •Photograph yourself and write about your experience
- •Search out the blogs by ship captains of your top selling cruise line
- •Add your thoughts and comments and incorporate it into your own blog post
Behind the scenes secrets
- •Research funky new hotel openings in your top destination
- •Connect with the General Manager or Director Of Sales
- •Interview them and create a blog
- •Feature photos that are provided to you or that you’ve taken yourself.
- •Include a photo of you with the person you’ve interviewed
- •Is there a unique attraction in a top selling city? How about a new Museum exhibit or new festival?
- •Connect with the CVB and gather info and photos/videos
Personal Interviews
- •Interview and write an article about a top chef in your favorite restaurant, cruise ship or resort
- •Interview experts to create a “Day in the Life” series. Consider these celebrities:
- •Ship board staff—Captain, kids club director
- •Chef in a resort or top hotel
- •Travel Pro – award winning tour operator or destination manager
- •Interview & record a conversation with your favorite District Sales Manager
There are so many creative ideas for you to explore. Make the time to fire-up your imagination so that you can create remarkable blogs that will persuade your clients to book with you.
What is your favorite resource for blog content ideas?
Click here for additional blog content resources for Travel & Tourism pros.
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Join me socially: Facebook, Twitter , LinkedIn and Pinterest
When you ‘like’ my Facebook page you’ll have access to Free Resources just for travel pros!
Tags: blog, blogging, Facebook, Facebookmarketing, facebookpromotion, marketing, marketingplan, sales, salestips, smallbusiness, Social Media, tourism industry, tourismsalestips, touroperator, tourwholesaler, travelagent, travelindustry
Posted in blogging, Branding, Customer Service, Facebook Marketing, marketing, NACTA, National Tour Association, Niche Marketing, NTA, sales, Social Media Marketing, strategy, tourism industry, Tourism Sales Tips, Travel Consultant, travel industry | No Comments »
Friday, January 27th, 2012
Polls
Want to Jumpstart your clients Facebook experience? Want to land more new fans?
Polls are a powerful way to engage people as you’re asking their opinion…what person doesn’t want to express their likes and opinions.
The key is to ask relevant questions that will help you understand your audience and then aid you in putting together relevant posts as well as new tours or additions to your attraction, hotel or destination. It’s a bit like dating; the better questions you ask the better you get to know your date!
Facebook has a number of intriguing polling applications to make your queries pop on your page and help you understand the analytics of the answers.
Polling Tools
“Polls” application.
Download the app by searching “Polls” in the Search box or clicking on the above link. You’ll find a dashboard to fill in the blanks and create your poll. As you continue thru the process you’ll be provided with a Viral Dashboard that gives you a variety of methods to promote and spread your poll to your fans and others in your circle of influence.
This would be a great way for a Travel pro to identify which destinations clients would like to visit. Hotels and attractions can use polling to figure out which amenities or features are prized by guests, thereby enabling the company to build on its successes.
Advantages and Disadvantages:
- Easy to use
- Invite 8 people to participate at a time
- The feature to publish on Fan pages you ‘like’ is useful if you want to engage a wider audience. I believe one would want to be an active participant on a Fan page before you put a poll onto another page.
- The Direct Link is really helpful if you’d like to send an e-mail blast to your clients and invite them to your Facebook page and the poll.
“Poll Daddy” application
Images and photos are a huge part of the draw to this polling application. Imagine if you were going to poll your clients on their favorite beach and you were to add a photo of each of their choices. Powerful! This is a great opportunity to learn what is most attractive to your clients and what you can emphasize in your next newsletter, e-mail blast or conversation.
Advantages and Disadvantages:
- Add an image when you enter your question. As we all know photos and any type of graphic will draw attention and encourage people to act. Tour Operators will love this!
- Customize the answers available in your poll and add an image with each answer.
- The next cool feature is that you can select who you’d like to see your poll.
- If you’re interested in expanding your client base (and who isn’t) you can check ‘Friends of Friends’ so that you virally reach a wider audience.
- In addition, you have a chance to write a comment about this poll thereby bringing some context to your question.
- Invite as many friends as you’d like!
- Add and delete polls on a dashboard
These Facebook applications will make your page visually interesting and stand out from other pages your clients may browse.
The key benefit to polls is that once your client answers a poll or interacts in any way with your page, their friends will see their involvement. This is an easy way for you to attract the attention of friends of your fans. What a way to leverage your new business leads!
For other tools to leverage your business success on Facebook, check out 3 Tools and 6 Contest Best Practices and 1 BIG way to Gain Attention for your Social Pages. Land more clients!
What questions have you asked when polling your clients?
Keep in touch as I’m interested in hearing of your successes. Connect with me on Facebook, Twitter and LinkedIn.
Tags: Facebook, facebookfans, Facebookmarketing, facebookpromotion, marketing, Networking, Polling, sales, Social Media, tourismsalestips
Posted in Customer Service, Facebook Marketing, marketing, Networking, promotion, sales | No Comments »
Friday, November 25th, 2011
Twitter Hashtag
On Twitter, there are some really cool conversations happening that bring together groups of people at a set time and date. Think of combining a sales seminar and information meeting into 1 format that joins people from around the world.
This is a reality when you gather around a hashtag (#). You’ll need a moderator and a conversations managing tool. For resources and a checklist, please click.
When you join a Twitter chat here are couple of tools that will make your chats easier.
Transcripts
If the moderator provides a transcript you can refer to it and connect with others on the conversation and download the links provided in the conversation. Check out Chirpstory.com and TweetDoc.org to create your own transcript. By merely typing in the # and the date of your conversation, these tools create a full transcript along with photos of participants.
Platforms
Some people participate in Twitterchats directly from Twitter. When you use the search key and search the # you’re chatting on, you’ll eliminate other miscellaneous tweets that enter your stream. Then simply hit the refresh key often to see the stream in real time.
Other people find that using Tweetdeck or a similar platform provides a cleaner stream of tweets.
Opportunities
There are so many opportunities to use Twitter chats and here are a few of my favorites:
- *Wedding & Honeymoon Travel specialists: Twitter Chats are a great chance to meet with a number of brides to exchange ideas
- This can be a benefit you offer to your clients—a chance to ‘talk’ with other brides about their plans, best ideas, on-line wedding resources, etc.
- *Cruise only travel agents: Imagine meeting on Twitter with a select group of your top clients.
- Learn what they love about cruising then use this info in your next marketing campaign
- Exchange ideas for the next group departure
- “Ask a Travel Pro”—think about the opportunity to gain new clients by hosting a weekly or monthly Twitter Chat
- People can ask questions based on a pre-selected topic; you share your expertise.
- You can leverage this and gain new clients as well as more insight into what people are interested in—great fodder for your blog and your sales/marketing pitches to clients
- *How about getting together with new corporate clients to review how they can use Twitter while on the road.
- *Attractions and hotels: Great way to meet with your top tour operators and conduct focus groups to learn their needs.
- *Destinations can meet with their tour wholesale clients to learn what they would love to see in your destination. This will be a chance to update them on the latest and greatest sites and activities in your area.
- *Tour Operators can meet with their travel agent partners to listen and learn
- *Tour Operators: how about meeting with your group leaders to learn their needs and build a more creative product
Keep in mind that your conversations may be picked up by the media making interviews and greater exposure possible.
- 2 out of 5 journalists get all their news from Twitter
How have you used Twitter Chats in your business? I challenge you to start using this tool today!
See 4 Secrets to find Captivating Content, and discover how others find great social content!
You may also find these posts helpful:
Keep the conversation going! Connect with me on Facebook, Twitter and LinkedIn.
Tags: hospitality, marketing, salestips, Social Media, tourism industry, tourismbusiness, touroperator, tourwholesaler, training, travelagent, travelindustry, Twitter
Posted in Branding, Customer Service, hotel industry, Mobile marketing, NACTA, National Tour Association, NTA, sales, Social Media Marketing, strategy, Time Management, tourism industry, Tourism Sales Tips, Travel Consultant, travel industry, Twitter | No Comments »
Friday, October 21st, 2011
If a picture is worth a thousand words, how valuable is video? Think about how popular You-Tube has become. Wouldn’t you love to have that impact on your clients?
Think how thrilled your clients will be to see you in the destination you’re blogging
about. Think CREDIBILITY! Think VIDEO! Have you considered these techniques:
Video Blog
- imbed it into your blog post and add text to supplement your recording
- create it as a stand-alone video and post it on your You-Tube channel
- embed your video into an e-mail using eyejot or vimeo
- provide a link to your video in your next e-mail blast
Tip: test out your smart phone for video quality. I would suggest making sure it’s HD. If you would like a top of the line (and affordable) HD video camera, check out the Mino Flip. I love how easy it is to use—1 button!
When creating your video keep in mind that 2-4 minutes is the preferred length. If you need more time, simply create a series of short, snappy videos.
When you begin to explore using these technologies you’ll find exciting ways to differentiate your business and appeal to a wider audience. Your expertise and enthusiasm will attract clients, news media and the attention of your preferred suppliers and partners.
What video success stories do you have to tell?
Let’s keep the conversation relevant! Connect with me on Facebook, Twitter and LinkedIn.
Tags: audioblogging, blog, blogging, Facebook, LinkedIn, Listening, marketing, Networking, nichemarket, Podcasting, Podcasts, sales, salestips, Social Media, tourism industry, tourismsalestips, tourwholesaler, travelagent, travelindustry, Twitter, videoblogging
Posted in blogging, Customer Service, Facebook Marketing, hospitality, hotel industry, marketing, Networking, Niche Marketing, promotion, sales, Social Media Marketing, tourism industry, Tourism Sales Tips, Twitter, Video | No Comments »
Friday, September 23rd, 2011
Did you know 2 out of 5 journalists get all their info from Twitter? Think of the possibilities for media coverage that position you as a destination expert. Twitter is the best way to get the word out quickly.
Twitter is also the perfect means to spread the word about an exciting new blog post.
Remember to:
1. Use hastags to categorize and make it easy for people to find your topic
2. Link directly to your blog post
3. Tweet frequently over a couple of days to capture a wider audience
- * Tip –Use pre-schedule tweets and your media calendar to maximize your efforts
4. Use a Tweet tool to learn when your followers are most active. Check out: www.timely.is and tweetwhen.com
5. Ask your Tweople (tweet followers) questions to engage them. How about asking what destinations they’d love to visit, what’s on their bucket list, what they love most about your city, what their most memorable moments were at your attraction.
- *Tip –Take these comments and blog about them. This increases your supply of relevant topics.
What successes have you had using Twitter to converse and promote your blog?
Let’s keep the conversation relevant! Connect with me on Facebook, Twitter and LinkedIn.
Tags: blog, blogging, marketing, Networking, sales, salestips, Social Media, tourism industry, travelindustry, Twitter, twittermarketing, twitterpromotion
Posted in blogging, Customer Service, marketing, Networking, promotion, sales, Social Media Marketing, Tourism Sales Tips, Travel Consultant, travel industry, Twitter | 1 Comment »
Friday, September 16th, 2011
Engage your clients and uncover new readers. Have you ever thought about repurposing your hard working blog posts into audio recordings? You’ve spent all that time writing your blog, why not extend the life and reach of your work.
Don’t worry, the technology part is fairly straightforward so we’ll just jump right in.
Audio Podcast
Create an audio podcast Have you considered recording your blog posts and creating an .mp3 file? This is a sure way to capture attention using a different channel of communication. Listeners can download your blog post and listen in their car, at the gym or when planning their next trip. Plus they can share it with friends giving you another sales person on your force.
There are a variety of tools you can use to record and house your podcasts. Check out Audacity.com to record or use a digital recorder. To house your recordings you can create a channel on i-tunes or use a free service like podomatic.com.
For more info check out my blog post or audio podcast created specifically for travel & tourism pros. You may also want to explore the features of your smartphone and test the quality before you post.
Bonus tip: How about creating an audio interview and then embedding it into your blog post. You can interview your favourite supplier or an ecstatic client. With their permission, embed the interview into a blog post about the destination.
I challenge you to get as creative as possible with your social communication. What will you do today to make this happen?
Let’s keep the conversation relevant! Connect with me on Facebook, Twitter and LinkedIn.
Tags: blog, blogging, LinkedIn, Listening, marketing, marketingplan, Networking, Podcasting, Podcasts, sales, salestips, Social Media, tourism industry, tourismbusiness, tourismsalestips, touroperator, tourwholesaler, travelagent, travelindustry
Posted in blogging, Customer Service, marketing, Networking, promotion, Social Media Marketing, tourism industry, Tourism Sales Tips, Travel Consultant, travel industry | No Comments »
Tuesday, August 23rd, 2011
Podcast
Do you know what to do with your recordings? Have you decided on where you’re going to store the podcasts and videos so your audience can easily access them?
There are so many imaginative possibilities for using this technology. For example, I’ve used it as an audio invitation to a workshop, as a way for clients to ‘meet me’ in advance, and as a warm-up to material I’m going to cover in a seminar.
If you’re putting together theater tours to New York, think how exciting it would be for potential clients to see you at the top of the Empire State Building talking about the history and scanning the view. That’s credibility! Theater buffs would relish the chance to see what a theater on Broadway really looks like and hear from you about the play you recently saw. How about interviewing an actor?
To market your podcast you can easily e-mail it to potential clients, embed it into your blog or post it on your Facebook or Twitter. Create a contest and some buzz by asking people to guess where you’re filming from.
To re-cap here are the 6 uses for your creativity:
- Audio invitation
- Marketing your upcoming tour
- Embed into a blog post
- Post on Facebook
- Tweet about it and include a link to your podcast
- Create a Contest around your podcast.
All this for a small investment in time and money! Think about the remarkable impact you’ll make!
For getting started, please see Podcasting for Profit – The First Step to Success ! For tips and best practices, please see 2 Tips and 4 Best Practices for Podcasting!
Podcasting can be a very effective tool to reach your audience. With the ease of set-up, the simplicity of recording and the endless possibilities of reaching target groups; Why not invest in Podcasting? Remember the best part of a podcast is that you can tailor your message to specific clients. It can be informative, fun and a creative way to reach your clients in an exciting new medium!
Keep the conversation relevant! Connect with me on Facebook, Twitter and LinkedIn
Tags: blog, blogging, Facebook, Facebookmarketing, facebookpromotion, hospitality, LinkedIn, Listening, marketing, Networking, Podcasting, Podcasts, sales, Social Media, tourism industry, tourismsalestips, travelagent, travelindustry, Twitter
Posted in blogging, Branding, Customer Service, Facebook Marketing, marketing, Networking, promotion, sales, Social Media Marketing, tourism industry, travel industry, Twitter | No Comments »
