Personalizing and Growing the Tour Experience
With the growing demand for unique tour experiences, are you facing a balancing act between the need for stellar customer reservation service while also reducing call wait times. You may also need to build stronger relationships with both travelers and travel agents. How can you capitalize on new technologies without losing touch with what’s important: service, credibility, quality and sales results?
Participants will learn to accelerate closing ratios and galvanize industry relationships
Examples of Tour Company Seminars & Workshops:
- Upselling Works. Increase revenues and loyalty
- Language that inspires skeptical buyers
- Harnessing the power of suggestion in selling
- Get Creative. Consumer workshops that sell
- Maximize your event marketing and set up
- Key elements that inspire consumers to buy
- Communicate with Integrity. Success as a trusted advisor
- Influence long term trust and rapport
- Questions that inspire commitment
“Catherine is a dynamic presenter who knows the industry, researches the needs of the audience and delivers.”
Not seeing exactly what you’re looking for?
Call today about a fully customized session.
Get in Touch with Catherine
Catherine welcomes you to phone or e-mail her with your needs and interests. A preliminary discussion will help determine whether Customized Management Solutions may help you drive the results you’re looking for.Contact Catherine Heeg