Transforming Travel Agent Sales.

Catherine Heeg knows that trusting client relationships and value-added services are critical to maintaining the travel agent’s role in a market that’s being flooded with internet-accessed choices. Travel professionals will benefit from learning techniques to heighten closing ratios throughout the year and even out seasonal peaks and valleys. Catherine’s workshops can help agents identify those customers who are shopping around. Participants will learn how to either convert them or quickly give them the information they need, without compromising professionalism.

Examples of Travel Agency Workshops & Seminars:

• Taking Off with Referrals
  • Proven techniques to ask for referrals from existing clients
  • Creative networking sources
• Successfully working from Home
  • Managing your peak performance
  • Strategic priority planning
  • Preventing procrastination paralysis
• Sales Secrets for Travel Pros
  • Understand the 4 personality types and how to engage each
  • Learn how your body language influences clients’ response
• Flight Path to Change
  • Positive ways to embrace change
  • Tips to creatively welcome a transition
• Inside Secrets to Successful Groups
  • Practical techniques to develop and market groups
  • Hands on exercises that ensure innovative groups
  • Templates for developing a master marketing plan