There are a couple of great new engagement tools that I would like to discuss as growing trends for the tourism and hospitality industry. Here are some resources you may want to consider for your continuing client engagement.
These codes are being used by select destinations, attractions and restaurants. When a user scans this bar code using their mobile phone, it takes them to a destination set up by the creator. Check out Kaywa and Qurify
This geo-locating tool is being used exceptionally well by attractions and restaurants to engage increasingly mobile customers with “Specials” and prizes when they check in on foursquare at your venue. Check out http://foursquare.com/
Destinations and attractions are finding increased levels of engagement and dollars spent when using this geo-locating game. This tool is used by NTA member Visit Norfolk among others. Check out www.scvngr.com/
The above tools are only the tip of the iceberg when it comes to the new and exciting ways that you can engage with your clients online. Social media is become an increasingly important tool for all facets of business in every industry…now get out there and have some fun!