Customized Management Solutions

Do you need more butts in seats? A popular phrase in our industry and a perplexing problem for many tour operators.

The growing demand for unique tour experiences is a reality, now how do you connect to your potential customers? Catherine’s exceptional seminars and workshops for your staff can be custom designed to meet your needs. She can show you the ins-and-outs of using social media marketing to expedite your sales goals.

Your tour marketing will be consistent and on-point when you take advantage of the latest social marketing methods to reach your target audience. Don’t miss out on creative new ways to navigate engagement best practices and connect with your clients and potential clients.

Catherine can also provide coaching opportunities for you and your team. Elevate your social marketing knowledge, put together a workable strategy and get innovative with new tactics.

How we can work together

  1. Build your social marketing strategy for your unique audience
  2. Implement your social marketing programs
  3. Provide social media workshops and webinars for your travel industry partners

Note: Workshops and webinars can be developed to meet the needs of novice, intermediate and advanced practitioners.

Would you like to schedule Catherine for a speaking engagement at your event?

Request Catherine for a Speaking Engagement

In good company...look who’s working with Catherine

Carylann Assante, CAE Executive Director, Student & Youth Travel Association

Carylann Assante, CAE Executive Director, Student & Youth Travel Association

“Catherine Heeg was a featured speaker at the 2017 SYTA Summit in Banff, Alberta, Canada. Our audience of tour operators and key supplier partners enjoyed two informative sessions on social media marketing with one being an interactive workshop.  She was able to tailor her presentation to the specific needs of our audience.  Attendees learned about the importance of keeping up with marketing trends in order to remain effective. It’s exciting to see many of them using what they learned in Catherine’s session.”

Shelly Copeland, Office Manager, Haynie Travel

Shelly Copeland, Office Manager, Haynie Travel

“I know for a fact that our business Facebook page would be nowhere as robust and fresh as it is under Catherine’s care.  The content she provides for us is always timely and relevant to our business.  During our many coaching sessions, she has taught me to understand our Fans, and I can create our own posts that are well Liked and Shared.  We have seen our Fan base grow significantly since partnering up with Customized Management Solutions.  She is always available to answer any questions I have from general Facebook functionality to in depth Insights.  Now, if only I had all the time I needed to implement her many great tips and tools for success!”

Steve Trebon, Owner, ADVAIA, Inc.

Steve Trebon, Owner, ADVAIA, Inc.

“Catherine has provided several Social Media services to our Independent Agents and member agents for a number of years. We constantly are receiving great feedback about the level of the services that she provides to all of them. ADVAIA makes a point of telling all of our clients that they should utilize Catherine’s services to insure that they have a social media presence as we feel that this is a very important aspect of insuring client engagement. We find that many of our clients do not have the time to manage their social media, therefore, having Catherine provide those services insures that they have up-to-date content on their pages. Catherine is also great to work with!”

Read What Our Colleagues Tell Us

Speaking topics include:

  • Social media strategy, design, implementation
  • Compelling communication tactics for sales and marketing professionals
  • Effectively integrating social and traditional marketing strategies and tactics
  • Selling skills that leverage social media to reach customers and prospects

Here’s how we can work together:

  • Live sessions at your upcoming conference or convention
  • Real-time live webinars for your staff or travel partner
  • On-line course development and presentation

Interactive sessions engage participants and a toolbox of strategies allows them to immediately implement what they have learned.

Would you like to schedule Catherine for a speaking engagement at your event?

Request Catherine for a Speaking Engagement

The Industries We Support

Travel Pros
Travel Pros
Tour Operators
Tour Operators
Travel Suppliers
Travel Suppliers
DMO’s & CVB’s
DMO’s & CVB’s
What Our Clients Tell Us

“Thank you so much for your help.  Just looked at my page and see it is easier to find and it has beautiful content. We sure needed your help.  You have made such a difference for us and have helped the stress level.”

- Joy Cicero, Joy’s Adventures

Read What Else Our Colleagues Tell Us

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