Customized Management Solutions

Are you in a tug of war with the time and talent you’re putting into your social marketing? Do your social posts get the results you expect? Do you have a clear vision where you want to go next with your social marketing?

Many travel and tourism pros use social media coaching to elevate their knowledge, put together a workable strategy or get innovative with new tactics.

Results-driven one-to-one coaching:

  • Identify and focus on mission-critical business objectives;
  • Provide the tools for you to create and maintain your own social presence;
  • Help design and implement your social marketing plan;
  • You can implement your plan or we’ll help you with implementation

Perfect for:

  • Travel,  hospitality and  tourism pros who need up to the minute strategies and tactics;
  • Pros who want to be involved yet need a roadmap;
  • A social presence that needs enhancement or a jump start;
  • Those who crave accountability and measurable progress

Let’s work together & connect the dots!

Would you like to schedule Catherine for a speaking engagement at your event?

Request Catherine for a Speaking Engagement

In good company...look who’s working with Catherine

Shelly Copeland, Office Manager, Haynie Travel

Shelly Copeland, Office Manager, Haynie Travel

“I know for a fact that our business Facebook page would be nowhere as robust and fresh as it is under Catherine’s care.  The content she provides for us is always timely and relevant to our business.  During our many coaching sessions, she has taught me to understand our Fans, and I can create our own posts that are well Liked and Shared.  We have seen our Fan base grow significantly since partnering up with Customized Management Solutions.  She is always available to answer any questions I have from general Facebook functionality to in depth Insights.  Now, if only I had all the time I needed to implement her many great tips and tools for success!”

Steve Trebon, Owner, ADVAIA, Inc.

Steve Trebon, Owner, ADVAIA, Inc.

“Catherine has provided several Social Media services to our Independent Agents and member agents for a number of years. We constantly are receiving great feedback about the level of the services that she provides to all of them. ADVAIA makes a point of telling all of our clients that they should utilize Catherine’s services to insure that they have a social media presence as we feel that this is a very important aspect of insuring client engagement. We find that many of our clients do not have the time to manage their social media, therefore, having Catherine provide those services insures that they have up-to-date content on their pages. Catherine is also great to work with!”

Catherine Prather, CTP, President, National Tour Association

Catherine Prather, CTP, President, National Tour Association

Catherine Heeg has been an NTA trusted favorite for years—not only for our members but also for our management team. As a social media and digital marketing expert, she brings meaningful, relevant, current, and always on-point tips, resources, and solutions to our members. And for our team, she is a consummate professional, as well as such a pleasure, in all of our interactions.

Read What Our Colleagues Tell Us

Speaking topics include:

  • Social media strategy, design, implementation
  • Compelling communication tactics for sales and marketing professionals
  • Effectively integrating social and traditional marketing strategies and tactics
  • Selling skills that leverage social media to reach customers and prospects

Here’s how we can work together:

  • Live sessions at your upcoming conference or convention
  • Real-time live webinars for your staff or travel partner
  • On-line course development and presentation

Interactive sessions engage participants and a toolbox of strategies allows them to immediately implement what they have learned.

Would you like to schedule Catherine for a speaking engagement at your event?

Request Catherine for a Speaking Engagement

The Industries We Support

Travel Pros
Travel Pros
Tour Operators
Tour Operators
Travel Suppliers
Travel Suppliers
DMO’s & CVB’s
DMO’s & CVB’s
What Our Clients Tell Us

“Catherine has always provided intelligent insight to our team and our readers.  We have attended many of her seminars through NTA and she has been a guest writer in Group Tour magazine several times. She has been a joy to work with on both a personal and a professional level.”

- Elly DeVries, Publisher, Group Tour Media

Read What Else Our Colleagues Tell Us

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