This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you respond to a survey or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We do not use an SSL certificate. We do not need an SSL because we don’t collect credit card numbers

We use Pay Pal as our payment processor. Here’s a link to this page within Pay Pal that details their security.

Do we use ‘cookies’?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services may not function properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.

We don’t advertise using Good AdSense

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit our site anonymously. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the web page specified above.

Users will be notified of any privacy policy changes on our Privacy Policy Page
Users are able to change their personal information by emailing us

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to provide you with resources.

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at http://www.cmsspeaking.com/contact/ and we will remove you from correspondence in a reasonable time frame.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.cmsspeaking.com
#902, 110 7th Street
Calgary, Alberta t2p 5m9
Canada
catherine.heeg@cmsspeaking.com

Last Edited on Jan 1, 2016

File: CMS/Web design/Privacy Policy

Would you like to schedule Catherine for a speaking engagement at your event?

In good company...look who’s working with Catherine

Kelly Bergin, President, OASIS Travel Network

Kelly Bergin, President, OASIS Travel Network

“Catherine has worked with OASIS Travel Network for the past 5 years helping our members with the many facets of their social media marketing.  She has spoken at our conferences, participated in our webinar trainings and works with our website team to help agents learn more about social media and how to utilize Facebook, LinkedIn, SigNet for blogging, and much more.  We recommend contacting Catherine when our members need to take their social media up a notch or two!”

Catherine Prather, Senior Vice President, NTA

Catherine Prather, Senior Vice President, NTA

“I’ve had the pleasure of working with Catherine Heeg for nearly 10 years. She is consistently one of the National Tour Association’s top-rated speakers, covering topics ranging from the newest aspects in social media and digital marketing, as well as tried and true sales and marketing techniques. She also writes for NTA’s Courier magazine. For NTA members, Catherine is a trusted resource and a friend. For our management team, she is a reliable, easy-to-work-with subject matter expert.”

Carylann Assante, CAE Executive Director, Student & Youth Travel Association

Carylann Assante, CAE Executive Director, Student & Youth Travel Association

“Catherine Heeg was a featured speaker at the 2017 SYTA Summit in Banff, Alberta, Canada. Our audience of tour operators and key supplier partners enjoyed two informative sessions on social media marketing with one being an interactive workshop.  She was able to tailor her presentation to the specific needs of our audience.  Attendees learned about the importance of keeping up with marketing trends in order to remain effective. It’s exciting to see many of them using what they learned in Catherine’s session.”

Speaking topics include:

  • Social media strategy, design, implementation
  • Compelling communication tactics for sales and marketing professionals
  • Effectively integrating social and traditional marketing strategies and tactics
  • Selling skills that leverage social media to reach customers and prospects

Here’s how we can work together:

  • Live sessions at your upcoming conference or convention
  • Real-time live webinars for your staff or travel partner
  • On-line course development and presentation

Interactive sessions engage participants and a toolbox of strategies allows them to immediately implement what they have learned.

Would you like to schedule Catherine for a speaking engagement at your event?

What Our Clients Tell Us

“Huge thanks to Catherine Heeg and Customized Management Solutions for working so hard to make me smart on social media. I’ve been working with her for a few months and have seen a huge upswing in my social media connections. Thanks Catherine Heeg, I’m finally getting somewhere”

- MaryPat Begin-Ortiz, TRAVELERS DREAM TOURS

Read What Else Our Colleagues Tell Us

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