This Agreement sets forth the Terms and Conditions that apply to provision and use of the Customized Management Solutions (CMS) Social Media development service. By using this service, we both agree to comply with the following terms.

Our Responsibilities

• Customized Management Solutions agrees to provide the social media package(s) purchased by you in a professional and timely manner.
• CMS is responsible for ongoing client support beyond the initial package only if the client purchases a monthly service package.

Your Responsibilities

• You are responsible for providing information and materials required by CMS in a timely manner. These include but are not limited to client specific materials to be used in the service, such as:
• Information about you and your business to include in your profile, provided through an online form that you will need to fill out once you have completed arrangements to receive the service.
• Photos
• Logos
• You assume full responsibility for the accuracy and legality of any information provided to CMS for use on your social media site(s).
• You are responsible for paying all charges necessary to use and access the service according to the schedule provided by CMS.
• While CMS can help you to establish and maintain your social media presence, you need to become directly involved to receive maximum benefit from the interaction. This includes reviewing the site on a regular basis, initiating marketing tactics as well as participating in and responding to conversations

Terms of Services

• Service begins…
• When this agreement has been accepted by you.
• When you have signed up for a package and have arranged for payment.
• When the online questionnaire has been completed and submitted.
• Payment will be in advance of service unless otherwise determined by both parties.
• Where an ongoing maintenance package has been selected, the service will be available for the time specified, and will automatically be renewed at the end of the initial term unless terminated by either party.

If you are dissatisfied with our service, your sole and exclusive remedy is to terminate your service agreement with us. If you choose to terminate at any time prior to the end of the agreement you will be invoiced for the remaining fees due. Payment will be due immediately.

To terminate services, notify CMS and/or Catherine Heeg via email, voice mail or a phone call. Non-payment is not the only factor that determines termination of services.

No refunds will be given for partial terms or for any initial registration fee.