Catherine Prather, CTP, President, National Tour Association

Catherine Heeg has been an NTA trusted favorite for years—not only for our members but also for our management team. As a social media and digital marketing expert, she brings meaningful, relevant, current, and always on-point tips, resources, and solutions to our members. And for our team, she is a consummate professional, as well as such a pleasure, in all of our interactions.

Shelly Copeland, Office Manager, Haynie Travel

“I know for a fact that our business Facebook page would be nowhere as robust and fresh as it is under Catherine’s care.  The content she provides for us is always timely and relevant to our business.  During our many coaching sessions, she has taught me to understand our Fans, and I can create our own posts that are well Liked and Shared.  We have seen our Fan base grow significantly since partnering up with Customized Management Solutions.  She is always available to answer any questions I have from general Facebook functionality to in depth Insights.  Now, if only I had all the time I needed to implement her many great tips and tools for success!”

Carylann Assante, CAE Executive Director, Student & Youth Travel Association

“Catherine Heeg was a featured speaker at the 2017 SYTA Summit in Banff, Alberta, Canada. Our audience of tour operators and key supplier partners enjoyed two informative sessions on social media marketing with one being an interactive workshop.  She was able to tailor her presentation to the specific needs of our audience.  Attendees learned about the importance of keeping up with marketing trends in order to remain effective. It’s exciting to see many of them using what they learned in Catherine’s session.”