Social media can be a boon or a bust in a predicament while you’re on the road. Crisis management on the road during a group tour can be handled by travel & tourism pros.
Posts Tagged ‘Customer Service’
Random Acts of Kindness
06/09/2010
What are you doing to provide random acts of kindness and remarkable service for your clients? Here’s a true story.
3 Examples of Remarkable Service
02/28/2010
What can you do to ensure your service is Remarkable? Here are 3 examples you can draw on to create your own remarkability!
Value-added opportunities
02/04/2010
Creative value-added solutions to engage and retain clients. Another way to inspire raving fans.