Welcome to Catherine Heeg’s Blog

Did you know that 2 of 5 journalists get all their info for an article from Twitter?  Social media is changing the way we do business, especially in the travel industry.

Have you seen the movie “Julie and Julia” with Meryl Streep and Amy Adams?  It’s a wonderful homage to the power of blogging and the community it creates.

Like the movie blog, I’ll toss out some tips for success in this blog.  However, the tips will focus on sales, marketing and social media specifically for tourism and hospitality professionals like yourself.

Join in the conversation and we’ll create our own community focusing on professionalism in the travel industry, customer service in front line teams, creativity in middle management and leadership and accountability for all.

How are you creating a community for your clients, guests and team members?

Next time we’ll focus on doing something Bold & Daring that will attract and retain clients.

Connect with me on Facebook, Twitter and LinkedIn.

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